Refund policy

Refund Policy

At Sir Casil Fashion, we want every order to feel clear, secure, and straightforward. If your purchase does not meet your expectations, you can request a return in line with the conditions below.

Return Period

You have 60 days from the date your order is delivered to request a return. This gives you enough time to review your purchase properly.

Conditions for a Return

To be eligible for a return, the item must:

• be unused and in its original condition
• include all original tags and packaging
• show no signs of wear, use, or washing

We do not charge any handling or restocking fees.

How to Request a Return

To start a return, please contact us by e-mail at info@sircasil.com.

Please include:

• your order number
• the item you would like to return
• the reason for the return (optional)

Our team will reply with the next steps as soon as possible.

Return Shipping Costs

The customer is responsible for the cost of returning the item.

We recommend using a tracked or registered shipping service so you have proof of shipment and delivery.

Exchanges

If you would like to exchange an item for another size or style, please contact us by e-mail. We will check availability and advise you on the best option.

Refund Processing

Once your return has been received and inspected, your refund will be processed within 7 business days.

Please note that your bank or payment provider may require additional time before the funds appear in your account.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us as soon as possible at info@sircasil.com so we can review the issue and help provide a suitable solution.

Questions

If you have any questions about returns, exchanges, or refunds, please contact us at info@sircasil.com.